Privacy Policy
At ScoreHealth, we respect the privacy of our users and are committed to protecting the information you share with us. This policy describes how we collect, use, and handle data when you visit our website or use our services. Please note that this document provides general information and does not replace the specific terms of a signed Business Associate Agreement (BAA) where one is required by law.
Information We Collect
We collect information you provide directly, such as when you request a demo, sign up for our newsletter, or contact support. This may include your name, organization name, email address, and phone number. We also collect technical information about your device and browsing patterns to optimize our platform's performance.
How Information is Used
Your information is used to provide and enhance our services, process requests, and communicate regarding platform updates or administrative changes. We analyze usage data to improve user experience, ensure system security, and develop new intelligent healthcare features.
Healthcare and Operational Data
For our laboratory and clinic software users, we handle operational data necessary for LIS and EMR functions. This data is managed according to strict organizational protocols designed to support regulated healthcare workflows while ensuring clinical and administrative efficiency.
HIPAA-Conscious Data Handling
ScoreHealth.Ai is built with a HIPAA-conscious architecture. We implement administrative, physical, and technical safeguards to protect health information that may be processed through our software ecosystem. Our infrastructure is designed to support the security requirements of modern healthcare providers.
Business Associate Agreement (BAA) Availability
We offer a standard Business Associate Agreement for our healthcare customers who qualify as covered entities. A signed BAA outlines our shared responsibilities in protecting protected health information (PHI) and is a critical component of our partnership with laboratories and clinics.
Cookies and Website Analytics
Our website uses cookies to enhance navigation and understand site traffic. These small data files allow us to provide a more personalized experience and gather insights into which features of ScoreHealth.Ai are most valuable to our visitors. You can adjust your browser settings to refuse cookies if you prefer.
Data Security
Securing your data is a top priority. We use industry-standard encryption, secure access controls, and regular monitoring to protect against unauthorized access or disclosure. Our security measures are continuously evaluated to stay ahead of emerging threats in the healthcare technology space.
Third-Party Services
We may integrate with trusted third-party services to facilitate LIS/EMR connectivity, billing workflows, or platform analytics. These partners are vetted for their commitment to data privacy and are required to maintain security standards compatible with our own.
Contact Information
If you have questions about this Privacy Policy or our data practices, please reach out to us at privacy@scorehealth.ai. We are dedicated to providing clear answers regarding how your information is managed.
Important Note: This policy is intended for general website information purposes. It does not replace or modify any signed Business Associate Agreement (BAA) or Qualified Service Organization Agreement (QSOA) where applicable to your clinical or operational use of our intelligent software ecosystem.